Some examples of our document services

Aeronautics

Technical documentation N1/N2/N3

  • Standards framework: ATA 2100 adapted to the context
  • For the EC 725

Live environment

  • Creation of a DTD based on the ATA EM DTD
  • Creation of FOSI input and paper publication/PDF
  • Management program/trace.doc/
  • IPC publication software
  • CD-ROM creation software (XML/XSL/CSS/PDF)
  • EPIC, TRADOS and ISODRAW programs

Document production

  • Creation of image gallery using IGS files
  • TCI illustrations
  • Drafting of 800 tasks and creation of 900 figures for the EM

Document re-engineering

  • Source: Word document databases, ATA 100 environment
  • Target: CSDB AECMA 1000D for helicopters
  • Actions:
    • DM list from tasks
    • DM creation
    • Image retrieval and hotspot addition

Some examples of our instructional services

Automobile

  • Technical support for customer service backup.
  • On-the-ground technical assistance.
  • Technical and legal expertise.
  • Centralization and validation of guarantee agreements.
  • Audit/advice for reducing guarantee costs.
  • On-site execution of operations to reduce guarantee costs.
  • Development of software which monitors the service price calculation and the creation and printing of visual supports.
  • Multilingual translation of technical and commercial documents.
  • Design and development of technical training for network instructors.
  • Design and development of training seminars intended for suppliers concerned with the program in question (returning of goods guaranteed)
  • Drawing up of operating principles to be integrated into the maintenance documentation.
  • Drawing up and validation of diagnostic tool specifications.
  • Localization in 17 languages of a management application of spare parts intended for dealers.
  • Design, creation and translation into 7 languages of a "Quality" comic strip.
  • Contracting authority assistance
  • Design and development of training materials aimed at setting up IT business applications.
  • Training with business experts.
  • Design and delivery of technical training intended for sales teams.
  • Training specific to the company vehicle taxation.
  • Training in financial analysis.
  • Training in telephone canvassing.
  • Training in sales approaches for an audience of technicians.

Transport & Logistics

Contracting authority assistance for the internal division information system and its peripheral applications (logistics and workshop management):

  • Creation of specifications documents and detailed specifications for Testing, Acceptance and Parameterization.
  • Creation of training materials.
  • Translation of training materials and Web interfaces into 5 languages.
  • User training
  • Deployment of the IS in France and Europe.
  • Design and development of training materials.
  • Translation of these materials.
  • Key user training
  • Teletraining for 1,000 users (European equipment manufacturers) (in 5 languages).
  • Level 1 technical support.

Our references

DASSAULT, Sogitec, Messier- Bugatti, General Motors, Liebherr Aerospace, Nissan, Kia, EATON AEROSPACE, UTC Group, Philips, Linedata Services, Caisse d'Épargne, Accor, Gefco, etc.

We also work in the following areas:

Medical, IT, tourism, electronics, banking, etc.